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Test Bank for Impact A Guide to Business Communication Canadian 9th Edition Northey 0134310802 9780134310800
Test Bank for Impact A Guide to Business Communication Canadian 9th Edition Northey 0134310802 9780134310800

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Margot Northey was professor and dean of Queen’s School of Business, Queen’s University, from 1995 to 2002. Previously she was a professor and director of communications at the Ivey School (University of Western Ontario), and, before that, founding director of the writing program at the University of Toronto in Mississauga. She has also been a visiting professor at the Helsinki School of Economics.

Language: English
ISBN-10: 0134310802
ISBN-13: 978-0134310800
ISBN-13: 9780134310800

Author: Margot Northey, Jana Seijts

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Table of Content:

Chapter 1 Thinking about Communication
Chapter 2 Strategies in Planning for Writing and Speaking
Chapter 3 Writing with Impact
Chapter 4 Routine and Good-News Correspondence
Chapter 5 Bad-News Correspondence
Chapter 6 Persuasive Writing
Chapter 7 Informal Reports
Chapter 8 Formal Reports and Proposals
Chapter 9 Social Media (NEW chapter)
Chapter 10 Presentations and Meetings (was Ch 9 in 8e)
Chapter 11 Job Search (was Ch 10 in 8e)

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