Test Bank for Human Relations Interpersonal Job Oriented Skills Canadian 4th Edition DuBrin Geerinck 013310530X 9780133105308

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The fourth Canadian edition of Human Relations: Interpersonal, Job-Oriented Skills by Andrew J. DuBrin and Terri Geerinck helps readers improve their personal skills in the workplace. By improving interpersonal skills, a person has a better chance of capitalizing upon his or her other skills, and two primary approaches are used in this text to achieve this lofty goal: an emphasis on the basic concepts to enhance understand of key topics in interpersonal relations in organizations, and skill-building suggestions, exercises, and cases to improve interpersonal skills through practice.

Language: English
ISBN-10 : 013310530X
ISBN-13 : 978-0133105308
ISBN-13 : 9780133105308

Author: Andrew J. DuBrin, Terri M. Geerinck

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Solution Manual for Human Relations Interpersonal Job Oriented Skills Canadian 4th Edition DuBrin Geerinck 013310530X 9780133105308

Table of Content:

Chapter 1 A Framework for Interpersonal Skill Development
Chapter 2 Understanding Individual Differences
Chapter 3 Building Self-Esteem and Self-Confidence
Chapter 4 Interpersonal Communication
Chapter 5 Interpersonal Skills in the Digital World
Chapter 6 Developing Teamwork Skills
Chapter 7 Group Problem-Solving and Decision-Making
Chapter 8 Cross-Cultural Relations and Diversity
Chapter 9 Resolving Conflicts with Others
Chapter 10 Becoming an Effective Leader
Chapter 11 Skills for Motivating and Helping Others
Chapter 12 Positive Political Skills
Chapter 13 Customer Satisfaction Skills
Chapter 14 Enhancing Ethical Behaviour
Chapter 15 Personal Productivity and Stress Management
Chapter 16 Job Search and Career Management Skills

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