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Product Details:
Language: English
ISBN-10: 1111533164
ISBN-13: 978-1111533168
ISBN-13: 9781111533168
Author: Amy Newman and Scot Ober
Table of content:
Part 1 Foundations Of Business Communication
Chapter 1 Understanding Business Communication
Chapter 2 Team And Intercultural Communication
Chapter 3 Interpersonal Communication Skills
Part 2 Developing Your Business Writing Skills
Chapter 4 The Writing Process
Chapter 5 Revising Your Writing
Part 3 Written Messages
Chapter 6 Neutral And Positive Messages
Chapter 7 Persuasive Messages
Chapter 8 Bad-News Messages
Part 4 Report Writing
Chapter 9 Planning The Report And Managing Data
Chapter 10 Writing The Report
Part 5 Oral And Employment Communication
Chapter 11 Oral Presentation
Chapter 12 Employment Communication
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