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Lussier’s Human Relations in Organizations: Applications and Skill Building, 10th Edition, offers a workbook-style approach that is perfect for incorporating activities and exercises into the classroom. This approach helps students master critical concepts as well as develop skills that they can use in their professional lives.
Language: : English
ISBN-10 : 0077720563
ISBN-13 : 978-0077720568
ISBN-13 : 9780077720568
Author: Robert Lussier
human relations in organizations applications and skill building
human relations in organizations applications and skill building 11th edition
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Table of Content:
PART ONE
INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU
1 Understanding Behavior, Human Relations, and Performance
2 Personality, Stress, Learning, and Perception
3 Attitudes, Self-Concept, Values, and Ethics
4 Time and Career Management
PART TWO
INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS
5 Communications, Emotions, and Criticism
6 Dealing with Conflict
PART THREE
LEADERSHIP SKILLS: INFLUENCING OTHERS
7 Leading and Trust
8 Motivating Performance
9 Ethical Power, Politics, and Etiquette
10 Networking and Negotiating
PART FOUR
LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE
11 Team Dynamics, Creativity and Problem Solving, and Decision Making
12 Organizational Change and Culture
13 Valuing Diversity Globally
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