Test Bank for Business Communication Polishing Your Professional Presence Canadian 1st Edition by Shwom Snyder Clarke ISBN 9780133427660 0133427668
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Product Details:
Language: English
ISBN-10: 0133427668
ISBN-13: 978-0133427660
ISBN-13: 978-0133427660
Author: Barbara Shwom, Lisa Gueldenzoph Snyder, Liz Clarke
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Table of Content:
1 Becoming a successful Business Communicator
2 Managing the Communication Process: Analyzing, Composing, Evaluating (ACE)
Part 2: Working with Others
3 Who Am I? Understanding Interpersonal Communication Styles (NEW!)
4 Who Are You? Understanding Intercultural Communication and Workplace Diversity (NEW!)
5 What Are the Tools and What Are the Rules? Communication Technologies in the Workplace (NEW!)
6 How Can We Be Better, Together? Collaboration and Productivity (NEW!)
Part 3: Delivering Effective Messages
7 Communicating Routine Messages and Building Goodwill
8 Communicating Persuasive Messages
9 Communicating Bad News Messages
Part 4: Researching, Proposing, Reporting, and Presenting
10 Finding and Evaluating Business information
11 Preparing Effective Business Reports and Persuasive Business Proposals (NEWLY COMBINED)
12 Preparing and Delivering Business Presentations
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