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Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage. A new chapter devoted to “Practical Steps for Creating an Inclusive Workplace” presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.
Table of Content:
1 Introduction and Conceptual Framework
PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT
2 Diversity Legislation in a Global Perspective
3 Discrimination, Equality, and Fairness in Employment: Social Policies and Affirmative/Positive Action Programs
4 Global Demographic Trends: Impact on Workforce Diversity
5 Socioeconomic Transitions: The New Realities of the Global Workforce
PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY
6 Defining Diversity in a Global Context: Prejudice and Discrimination
7 Vive la Différence? Theoretical Perspectives on Diversity and Exclusion in the Workplace
8 Culture and Communication in the Global Workplace
9 Interpersonal Relationships in a Global Work Context
PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT―THE INCLUSIVE WORKPLACE
10 Diversity Management: Paradigms, Rationale, and Key Elements
11 Inclusive Leadership: Unlocking the Diversity Potential
12 An Overview of the Inclusive Workplace Model: Managing the Globalized Workforce Diversity
13 The Inclusive Workplace: Level I―Inclusion Through Diversity Within the Work Organization
14 The Inclusive Workplace: Level II―Inclusion Through Corporate-Community Collaborations
15 The Inclusive Workplace: Level III―Inclusion Through State/National Collaborations
16 The Inclusive Workplace: Level IV―Inclusion Through International Collaborations
17 Practical Steps for Creating an Inclusive Workplace: Climate for Diversity, Climate for Inclusion, and Survey Scales
18 Toward a Globally Inclusive Workplace: Putting the Pieces Together
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