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Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. Operations Management: Creating Value Along the Supply Chain, 8th Edition offers an extensive collection of exercises and solved problems to reinforce key concepts. An emphasis is placed on supply chain management and services. Information is presented on the environment and green management, and technology type OM topics as it applies to production, control, the supply chain, and global operations. The content pf this text prepares operations managers for the issues they’ll experience in the field.
Language: English
ISBN-10: 111846267X
ISBN-13: 978-1118738542
ISBN-13: 9781118738542
Author: Roberta S.Russell and Bernard W.Taylor
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Table of Content:
Chap I: OPERATIONS MANAGEMENT
1. Introduction to Operations and Supply Chain Management
Supplement 1. Operational Decision-Making Tools: Decision Analysis
2. Quality Management
3. Statistical Process Control
Supplement 3. Operational Decision-Making Tools: Acceptance Sampling
4. Product Design
5. Service Design
6. Processes and Technology
7. Capacity and Facilities Design
Supplement 7. Operational Decision-Making Tools: Facility Location Models
8. Human Resources
Supplement 8. Operational Decision-Making Tools: Work Measurement
9. Project Management
Chap II: SUPPLY CHAIN MANAGEMENT
10. Supply Chain Management Strategy and Design
11. Global Supply Chain Procurement and Distribution
Supplement 11. Operational Decison-Making Tools: Transportation and Transshipment Models
12. Forecasting
13. Inventory Management
Supplement 13. Operational Decision-Making Tools: Simulation
14. Sales and Operations Planning
Supplement 14. Operational Decision-Making Tools: Linear Programming
15. Resource Planning
16. Lean Systems
17. Scheduling
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